Contractor: Individuals with Lived Experience Needed for Work Groups

Cincinnati’s Continuum of Care (CoC) is seeking individuals or persons in families who are currently or formerly homeless to provide input and policy recommendations on local efforts to ensure the homelessness system is effective and equitable. Qualifying applicants must commit to attending monthly Work Group meetings and enter into a Consulting Agreement with Strategies to End Homelessness. Consultants may be eligible for a stipend for up to 24 hours annually at $25/hour.

Responsibilities Include

  • Attend monthly Work Group meetings;
  • Provide advice and recommendations for improvements to homelessness programs and services;
  • In coordination with other members of the Work Group, advocate for system reform and necessary funding at the federal, state, local, and community levels in support of Cincinnati/Hamilton County’s CoC Strategic Plan

To apply, click here.

Please note that, as of the date of this advertisement, STEH is operating predominately via tele-commuting due to COVID-19.

Central Access Point Intake Specialist

Organizational Description & Position Overview

Strategies to End Homelessness (STEH) is a nationally-recognized leader of a coordinated community effort to end homelessness in Greater Cincinnati. Since 2007, STEH has led a comprehensive system of care to prevent and eventually end homelessness in Cincinnati/Hamilton County. Working in partnership with 30 non-profit organizations, STEH coordinates a centralized emergency shelter helpline, homelessness prevention, street outreach, emergency shelter and housing solutions with the goal of ending homelessness.

STEH is hiring a Part Time (12 hours per week) Central Access Point (CAP) Intake Specialist position. CAP Intake Specialists serve as the primary access point for potentially homeless and homeless families and individuals seeking homelessness prevention services or emergency shelter within the Greater Cincinnati and Hamilton County area. CAP Specialists answer calls to the CAP intake line, assess the needs of callers, and assist callers by providing appropriate services and referrals.

Strategies to End Homelessness Racial Justice Statement

Black, Indigenous and People of Color experience homelessness at disproportionate rates and have greater difficulty becoming and remaining stably housed due to systemic racial disparities. We recognize that homelessness cannot end while these disparities remain and are committed to dismantling racial systems and building inclusive, equitable ones.

We pledge to focus on Diversity, Equity, and Inclusion and promote and encourage diverse voices to ensure all members of our community are heard and have the opportunity to succeed.

Essential Job Functions

Answer CAP Intake Line Calls

  • Provide professional, customer-friendly screening of all callers to the CAP intake line.
  • Convey empathy and compassion for all callers.
  • Assess current family situation (homeless or at risk of homelessness).
  • Facilitate placement into, as well as cooperate and collaborate with, emergency shelters on behalf of families and individuals that are currently experiencing homelessness.
  • Facilitate same or next day connection to, as well as cooperate and collaborate with, other partner agencies including but not limited to the Supportive Services for Veteran Families and the Shelter Diversion Programs.
  • Facilitate connection to other appropriate community services (including the Domestic Violence Crisis Hotline), as needed.
  • Complete relevant screenings with callers to assist in determining eligibility for special programs or agencies.
  • Document all calls answered in the Homeless Management Information System (HMIS) in a timely manner.

Position Qualifications

Education & Certification

  • Minimum requirement is High School Diploma or GED, Associate’s degree in Social Work or closely related field is preferred.

Knowledge & Experience

  • Experience working respectfully with people in crisis who may have multiple complex needs including but not limited to domestic violence, alcohol and drug addiction, mental health, poverty, disability and homelessness.
  • Computer literate – HMIS (Homeless Management Information System experience, strongly preferred), Outlook, Excel, Word and Google Office products.
  • Ability to work independently while collaborating effectively as part of the CAP team.
  • Ability to work efficiently while paying close attention to detail.
  • Ability to communicate effectively, both orally and written, with persons experiencing crisis as well as community partners.
  • Demonstrate flexibility, deal effectively with new responsibilities and deadlines.
  • Ability to manage completion of multiple responsibilities in a fast-paced environment with frequent distractions.
  • Willingness to learn about and understand homelessness, homeless prevention, emergency shelters, and the community’s homeless services system as a whole.
  • Preference for candidates with lived experience of homelessness will be given

STEH is committed to diversity in hiring and to ensuring that our agency will reflect the demographics of the population we serve.  We encourage qualified applicants who have lived experience of homelessness, hunger, and poverty to submit resumes.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Travel Requirements

  • None

Competitive Benefits

  • Health, dental, and disability insurance.
  • Paid time off including holidays and vacation.
  • Savings plan with company match.

Strategies to End Homelessness, Inc. is an equal opportunity employer

Interested and qualified candidates should send cover letter & resume to: HR@end-homelessness.org

Central Access Point Intake Specialist

Organizational Description & Position Overview

Strategies to End Homelessness (STEH) is a nationally-recognized leader of a coordinated community effort to end homelessness in Greater Cincinnati. Since 2007, STEH has led a comprehensive system of care to prevent and eventually end homelessness in Cincinnati/Hamilton County. Working in partnership with 30 non-profit organizations, STEH coordinates a centralized emergency shelter helpline, homelessness prevention, street outreach, emergency shelter and housing solutions with the goal of ending homelessness.

STEH is hiring a Full Time (40 hours per week) Central Access Point (CAP) Intake Specialist position. CAP Intake Specialists serve as the primary access point for potentially homeless and homeless families and individuals seeking homelessness prevention services or emergency shelter within the Greater Cincinnati and Hamilton County area. CAP Specialists answer calls to the CAP intake line, assess the needs of callers, and assist callers by providing appropriate services and referrals.

Strategies to End Homelessness Racial Justice Statement

Black, Indigenous and People of Color experience homelessness at disproportionate rates and have greater difficulty becoming and remaining stably housed due to systemic racial disparities. We recognize that homelessness cannot end while these disparities remain and are committed to dismantling racial systems and building inclusive, equitable ones.

We pledge to focus on Diversity, Equity, and Inclusion and promote and encourage diverse voices to ensure all members of our community are heard and have the opportunity to succeed.

Essential Job Functions

Answer CAP Intake Line Calls

  • Provide professional, customer-friendly screening of all callers to the CAP intake line.
  • Convey empathy and compassion for all callers.
  • Assess current family situation (homeless or at risk of homelessness).
  • Facilitate placement into, as well as cooperate and collaborate with, emergency shelters on behalf of families and individuals that are currently experiencing homelessness.
  • Facilitate same or next day connection to, as well as cooperate and collaborate with, other partner agencies including but not limited to the Supportive Services for Veteran Families and the Shelter Diversion Programs.
  • Facilitate connection to other appropriate community services (including the Domestic Violence Crisis Hotline), as needed.
  • Complete relevant screenings with callers to assist in determining eligibility for special programs or agencies.
  • Document all calls answered in the Homeless Management Information System (HMIS) in a timely manner.

Position Qualifications

Education & Certification

  • Minimum requirement is High School Diploma or GED, Associate’s degree in Social Work or closely related field is preferred.

Knowledge & Experience

  • Experience working respectfully with people in crisis who may have multiple complex needs including but not limited to domestic violence, alcohol and drug addiction, mental health, poverty, disability and homelessness.
  • Computer literate – HMIS (Homeless Management Information System experience, strongly preferred), Outlook, Excel, Word and Google Office products.
  • Ability to work independently while collaborating effectively as part of the CAP team.
  • Ability to work efficiently while paying close attention to detail.
  • Ability to communicate effectively, both orally and written, with persons experiencing crisis as well as community partners.
  • Demonstrate flexibility, deal effectively with new responsibilities and deadlines.
  • Ability to manage completion of multiple responsibilities in a fast-paced environment with frequent distractions.
  • Willingness to learn about and understand homelessness, homeless prevention, emergency shelters, and the community’s homeless services system as a whole.
  • Preference for candidates with lived experience of homelessness will be given
  • Preference for candidate with military or veteran program experience

STEH is committed to diversity in hiring and to ensuring that our agency will reflect the demographics of the population we serve.  We encourage qualified applicants who have lived experience of homelessness, hunger, and poverty to submit resumes.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Travel Requirements

  • None

Competitive Benefits

  • Health, dental, and disability insurance.
  • Paid time off including holidays and vacation.
  • Savings plan with company match.

Strategies to End Homelessness, Inc. is an equal opportunity employer. Interested and qualified candidates should send cover letter & resume to: HR@end-homelessness.org

Data Analyst

Organizational Description & Position Overview

Strategies to End Homelessness (STEH) is a nationally recognized leader of a coordinated community effort to end homelessness in Greater Cincinnati. Since 2007, STEH has led a comprehensive system of care to prevent and eventually end homelessness in Cincinnati/Hamilton County. Working in partnership with 30 non-profit organizations, STEH coordinates a centralized emergency shelter hotline, homelessness prevention, street outreach, emergency shelter and housing solutions with the goal of ending homelessness.

The Data Analyst position is designed to manage and support a broad array of programmatic, development, and data initiatives, including 1) Working with STEH staff and partners to collect and analyze data on the homeless or housing-unstable population and 2) Organizing and implementing data review on a system-wide basis.

Strategies to End Homelessness Racial Justice Statement

Black, Indigenous and People of Color experience homelessness at disproportionate rates and have greater difficulty becoming and remaining stably housed due to systemic racial disparities. We recognize that homelessness cannot end while these disparities remain and are committed to dismantling racial systems and building inclusive, equitable ones.

We pledge to focus on Diversity, Equity, and Inclusion and promote and encourage diverse voices to ensure all members of our community are heard and have the opportunity to succeed.

Essential Job Functions

  • Background Research: Research the previous use of data and data analytics regarding homelessness, including the review of studies and reports found in electronic databases;
  • Data Wrangling & Preparation: Acquire, assess, transform, clean, and otherwise prepare new and existing datasets for analysis. Work to maximize data quality, integrity, completeness and the protection and security of Personally Identifiable Information (PII).
  • Data Analysis: Use Power Bi, Tableau, SQL, Python and/or R for data exploration and analysis.
  • Visualization: Create and edit insightful data visualizations, such as charts and tables.
  • Presentation and Reporting: Compile your findings and analyses into clear, concise reports and presentations for various stakeholders, translating complex data into actionable insights that can be understood by those who have not worked in with data or data analytics.
  • Conduct research on topics specific to both public and private grants, HUD standards and other relevant needs.
  • Communicate with and procure non-HMIS data from outside service agencies; hashing data as appropriate to protect sensitive information when needed/applicable.
  • Analyze local data for gaps analyses

Qualifications:

  • Be able to work independently, while accepting direct supervision and collaboration among departments, recognizing what and when to communicate with co-workers and when to seek guidance.
  • Previous experience with data analysis and/or programming tools or product (examples: Power BI, Tableau, Python, R, SQL, etc.).
  • Advanced skill with Microsoft Excel
  • Proficiency in Microsoft Office apps including Outlook, Word, Teams, and OneDrive.
  • Organizational skills and flexibility to manage multiple projects/deadlines simultaneously.
  • Ability to communicate effectively, both in speaking and writing.
  • Basic understanding of social service systems, and specifically homelessness and HMIS would be a plus.
  • Willingness to learn about and understand homelessness, homelessness prevention, and the organization’s role in making homelessness rare, brief, and non-recurring
  • Ability to prioritize work and multitask as required

Education/Experience

Bachelor’s degree and experience in data analysis and preparing data for analysis.  The salary for the selected applicant will reflect their level of experience.

Travel Requirements

The person in this position may be required to travel locally and will need reliable transportation.

Competitive Benefits

  • Health, dental, and disability insurance
  • Paid time off
  • Savings plan with company match

Other Requirements

STEH is committed to diversity in hiring and to ensuring that our agency will reflect the demographics of the population we serve. We encourage qualified applicants who have lived experience of homelessness, hunger, and poverty to submit resumes.

Interested and qualified candidates should send cover letter & resume to hr@end-homelessness.org

Please note that, as of the date of this advertisement and foreseeable future, STEH is operating predominately via tele-commuting/remotely.